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Robocaller
Robocallers are automated systems or entities that make phone calls. They can be used by legitimate businesses and organizations for legal communication, or by illegal operations for fraudulent...
View ArticleTCPA expressed consent
Expressed consent, also known as “express written consent,” is a principle outlined in the TCPA (Telephone Consumer Protection Act) established by the Federal Communications Commission (FCC) in 1991....
View ArticleTelemarketing Sales Rule (TSR)
The Federal Trade Commission (FTC) enforces the Telemarketing Sales Rule (TSR), a collection of rules designed to shield consumers from harmful telemarketing tactics. Established in 1995, with updates...
View ArticleAutomated message
When using text messaging, an automated message refers to a message sent to one or multiple recipients using an automated text messaging platform. Whether the message content is created manually or...
View ArticleAutodialer
An autodialer, or Automatic Telephone Dialing System (ATDS) as defined by the Telephone Consumer Protection Act (TCPA), is a piece of equipment that has the “capability to store” or “produce” telephone...
View ArticleFcc one to one consent rule
The FCC one-to-one consent rule under the TCPA (Telephone Customer Protection Act) mandates that consumers must give explicit written consent to individual sellers for receiving marketing messages when...
View ArticleTPMO in Medicare
In Medicare, TPMOs are Third-Party Marketing Organizations that help Medicare Supplement, Medicare Advantage (MA), and Medicare Part D plan administrators with marketing and outreach efforts for annual...
View ArticleLead buyer
A lead buyer is a business or individual that buys leads from third-party lead providers. Many companies incorporate lead buying into their lead acquisition process as an alternative or addition to...
View ArticleLead seller
A lead seller, commonly referred to as a lead vendor, specializes in generating or acquiring prospective customer leads and subsequently selling them to businesses or individuals. These leads are...
View ArticleDNC (Do-Not-Call)
The Do-Not-Call registry, established by the Federal Trade Commission (FTC) in 2003, allows individuals to opt out of receiving telemarketing calls. This initiative addresses the frustration caused by...
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